Health and Wellness FAQ

Please plan to arrive 15 minutes before your first scheduled appointment so you have enough time to complete our intake and consent forms. Additionally, you will meet with one of our specialists to help us get to know you better. Lastly, you can explore the spa, and discuss how we can support you on your wellness journey.

You can schedule appointments conveniently through the Mindbody App. Additionally, we are happy to assist you with scheduling over the phone, via email, or in person.

Packages include any group of 5 or more of the same service. Plus, we offer exclusive discounts when you purchase a package of your choice!

Please dress comfortably, as jeans and belts may interfere with some of our services. Moreover, towels and robes will be provided upon arrival for your convenience.

Yes! You can schedule a complimentary consultation to discuss what’s best for you. Moreover, you can learn more about our offerings, or simply take a tour of the spa.

We do not accept insurance at this time. However, we have partnered with Cherry to offer flexible payment plan options. This involves a soft credit check, which will not impact your credit score.

There is a 3-month commitment when signing up for a membership.

We have a great medical director that completes all medical clearances and answers any questions you may have.

Our staff is made up of highly trained registered nurses, estheticians, and client specialists.

All memberships require a 3-month commitment, after which they transition to a month-to-month plan. Additionally, If you wish to cancel after the initial period, a 30-day written cancellation notice is required.

We recommend 1 or 2 times a month to receive max benefits from IV therapy.

Wear whatever makes you feel comfortable; however, be sure to wear closed-toe shoes with socks for cryotherapy. Additionally, for IV treatments, we recommend drinking at least 8 ounces of water before your appointment. This helps ensure your body stays well-hydrated, which can, in turn, enhance the effectiveness of your treatment.

They are generally safe for most clients. However, it is important to note that certain factors such as medical history, underlying health conditions and medications can affect the suitability and safety of specific treatments. Finally, It is crucial our clients provide accurate and detailed information about their health during the consultation process to ensure the appropriate treatments are chosen.

The optimal frequency of visits for each modality can vary depending on the specific treatment, desired results, and individual factors. Therefore, this will be discussed in detail at the client’s first initial visit.

No, payment is due at the time of treatment.

We ask that you provide a 24-hour notice for cancellations or rescheduling. Therefore, we can accommodate other clients who may be on a waiting list and make necessary schedule adjustments.

It is recommended that you check with your spa for information on their current promotions and specials for various services.

It is advisable to arrive at least 15 minutes early to allow enough time to complete any necessary paperwork.